Health & Inclusion
At Hamilton Appliance Repair, we believe everyone deserves reliable appliance service delivered with respect, patience, and understanding. We are committed to making our services accessible to all members of our community.
Our Commitment to You
We understand that a broken appliance is more than an inconvenience—it can significantly impact daily life, especially for those with health conditions or mobility challenges. That is why we go the extra mile to ensure our service meets everyone is needs.
Senior-Friendly Service
Our technicians are trained to communicate clearly, take their time explaining issues, and treat seniors with the patience and respect they deserve. We understand that technology can be confusing—we are here to help, not rush.
Accessibility Accommodations
We accommodate customers with mobility challenges, hearing or vision impairments, and other accessibility needs. Let us know your requirements when you book, and we will ensure our technician is prepared.
Respectful Home Entry
Our technicians always wear shoe covers, clean up after themselves, and are mindful of your space. For immunocompromised customers or those with health concerns, we can take additional precautions upon request.
Health Considerations
Safety First for Vulnerable Customers
We prioritize urgent repairs for customers who rely on appliances for health reasons—such as refrigerators storing medication or medical supplies. Please let us know if this applies to you when scheduling.
Flexible Scheduling
We understand that some customers may have medical appointments or caregiver schedules to work around. We offer flexible appointment windows and will do our best to accommodate your specific timing needs.
Additional Precautions Available
For customers with compromised immune systems or specific health concerns, we can arrange for technicians to take extra precautions such as wearing masks, using hand sanitizer, or limiting the number of people in your home. Just ask.
Supporting All Families
Families with Young Children
We understand the chaos of a household with little ones. Our technicians are mindful of safety around children and can work around nap times or school schedules when possible.
Caregivers & Family Members
If you are scheduling on behalf of an elderly parent or family member, we are happy to coordinate with you and keep you informed throughout the repair process.
Customers with Pets
We love pets! Just let us know if your furry friends might need to be secured during our visit, and we will give you a heads-up before arriving.
Language Accessibility
Hamilton is a diverse community. While English is our primary language, we are happy to accommodate translation needs and speak slowly and clearly for those who need it.
How to Request Accommodations
We want to make your experience as smooth as possible. When you call or fill out our contact form, simply mention any specific needs or accommodations you require. There is no need to explain in detail—just let us know what would help, and we will make it happen.
Examples of things you might mention:
- "I use a wheelchair, so please use the ramp entrance."
- "I am hard of hearing—please text when you arrive."
- "My father has dementia—please be patient and speak slowly."
- "I store medication in my fridge and need urgent service."
Everyone Deserves Reliable Service
Your comfort and wellbeing matter to us. Let us know how we can help make your repair experience better.